We want you learning, not regretting a charge. Our refund policy is short because we’d rather earn your membership than trap it.
Try before you buy
The first three lessons and every practice tool, the Charleston trainer, the hand analyzer, and the drill room, are free, with no signup. You can get a real feel for how we teach before you ever pay.
The 14-day guarantee
If you join the Club and it’s not for you, email us within 14 days of the charge and we’ll refund it, no questions asked.
To request a refund, just email support@schoolofmahjong.com from the address you purchased with, or with your order details, and we’ll take care of it.
Cancelling
You can cancel a membership at any time, in one click, from your account page. Cancelling stops all future charges. You keep access until the end of the period you have already paid for, and we don’t ask why.
Outside the 14-day money-back window we generally don’t refund a period already charged, but if something went wrong, a double charge, a billing mistake, or a stretch where the site was not working properly, email us and we’ll always make it right.
If you bought the retired one-time $39 course, there is nothing to cancel and no recurring charge to stop. That access stays with you permanently, as promised when you bought it.